Shipping policy

Shipping

Everything leaves Pasadena, Maryland. Orders ship in 5–10 business days, and shipping is free over $75.

Tracking

A tracking number goes out by email as soon as the label is made. Check your spam folder before you check on us.

Gear shipped by the maker

A few things, coolers and tumblers among them, ship straight from the people who build them. They travel on their own schedule and may turn up separately from the rest of an order.

Damaged, late or missing orders

Arrived damaged or defective? Send photos of the item and the packing slip within 7 days of delivery and we will make it right. If something is late, write us at info@goodasused.com. A person reads it.

Returns and exchanges are covered in our Refund Policy.